Your data rights

Last updated: 11 October 2026

You control your personal data. You can ask us at any time, free of charge, to:

• See it: receive a copy of the data we hold about you or your child.
• Correct it: fix data that is wrong or incomplete.
• Delete it: erase your data, except what the law makes us keep (such as invoices).
• Withdraw consent or stop messages: for example, stop news messages.
• Object: to a use of your data based on our legitimate interest.
• In the European Union, also: receive your data in a usable format (portability) or pause a use while a question is checked (restriction).

Make a request

This form sends nothing by itself. It prepares a message that you send yourself by email or WhatsApp.

What happens next

• We confirm that we received your request.
• To protect your data, we may ask you to confirm the request from the same WhatsApp number or email you used with us. We will never ask for a password.
• We reply within 30 days, free of charge.
• If the law makes us keep some data (for example invoices), we explain what and for how long.

Not satisfied? See "Complaints" in the privacy policy.